When the time we get used to using Messenger tools such as Whatsapp,WeChat,Facebook Messenger or others to communicate with each other. It also become one of the official channels that we expect to communicate with the Companies.
New channels created online from time to time such as Facebook Messenger and WeChat and business is leveraging these channels to do more...
Chat4Service is a Live Chat software provide all the required Live Chat function & features. In additional, the Chat Management platform consolidate the chat across different channels such as Facebook Page Messenger, WeChat, Company Website, Mobile App and so on.
One platform for handling the chats across different channels and administration & monitoring for companies to ensure the systems and users answer what the customer need.
Chatbot is designed to handle specific purpose such as customer enquiry. Human support is required to manage the proper the customer request properly.
Live Chat features are provided out of the box. Additional, other channels such as Facebook and WeChat chats are consolidated in a single platform to support.
Leveraging advance AI and NLP technologies to understand the chat conversation to deliver a better customer experience.
Cloud and Premise options to fit the business needs.
The chat information across different channels are stored and able to be exported.
In a research report, People spending around 30 mins daily to use their messenger tools such as Whatsapp, Facebook Messenger and Asia countries consuming more time than others.
What about you ?- The research is written by Joseph Schwartz in SimilarWeb -
We meet and get to know you. You tell us and we listen.
We leverage nowaday technologies to create better user experience and usable solutions
Please leave us a message if any question.